I recently discovered Guelph-based Well.ca and want to share the word: Their service rocks.
I placed an order for shampoo and some other stuff on Saturday, about $15 with free shipping. They processed it and sent me a tracking number for it Monday evening, and the parcel was delivered in my mailbox at 8:35am Tuesday morning, all neatly packed and wrapped up in recyclable paper and boxing.
American readers, particularly Amazon Prime customers, may be wondering “so what?”, but fellow Canadians should share my joy in finally having services like this up here.
Amazon might as well not exist in Canada. Amazon.ca carries so little that it’s not worth checking. And Amazon.com? If you’re lucky enough for the product to even ship to Canada, it’s not unusual to see $75 of shipping costs on a $20 order.
Honestly, the way US companies ship to Canada you would think we were separated by an ocean and were nothing but tundra; I can see New York from my balcony on a clear day, so I can tell you, it’s not that far.
All this to say, if you’re Canadian, go check out Well.ca. The two orders I’ve placed with them have been awesome experiences – competitive prices with free and fast shipping by Canada Post, everything you could ask for.
An honorary mention goes out to Staples.ca, who also recently introduced free next-day shipping. Apparently Shop.ca is going to start competing for Canadian online consumerism now too. Only a few years late, Canada, but we’re getting there.